OmiSoft Blog

AI chatbots have become essential for e-commerce websites, as they operate around the clock, providing continuous support to customers. And there is no wonder, as the recent report indicates that AI chatbots can help businesses save up to 30% on customer support and even speed up the process of replying.  The conversational AI chatbot solution for e-commerce can be integrated...

As global retail e-commerce sales reach $4.4 trillion, businesses are looking for a competitive edge. This significant growth is expected to continue, with Forrester promising that global retail e-commerce sales will reach $6.8 trillion by 2028, capturing 24% of global retail sales across various platforms, including mobile devices, laptops, and other digital channels. Are you tired of feeling limited by...

Confusing or sketchy payment pages are killers of sales. That’s why having a seamless payment gateway is so important. It’s not just about making the sale—it’s about giving your customers a smooth, hassle-free experience that keeps them coming back. Let’s dive into the ultimate guide on eCommerce payment gateway integration! Payment Gateway Who? Payment gateway integration is connecting your website...

Exploring B2B eCommerce website development for the first time is like stepping foot in a foreign land. These days, customers want more from an Internet store than just a catalog. They seek quick, simple, and tailored buying experiences. So, how can you create a B2B website that seems relevant and satisfies these standards? Explore our ultimate guide on building a business-to-business...

Founded in 2006 in Ottawa, Canada, Shopify has grown to become a global powerhouse, now accounting for roughly ten percent of the worldwide e-commerce software market. Serving over a million businesses in more than 175 countries, Shopify offers a comprehensive platform for online retail. In this article, we will dive into the key features and benefits of Shopify mobile app...

The travel industry has evolved massively over the years, especially due to the integration of artificial intelligence (AI) in travel planner apps.  In this article, we will explore the role of AI in the travel industry, the benefits of AI-powered travel planning apps, and how Omisoft can assist organizations in building new-generation travel apps to fulfil the modern traveller’s needs....

Find out the main advantages of cloud computing in retail in terms of real business tasks and problems. The cloud computing infrastructure industry is projected to reach $109.98 billion by 2030, according to a CDI agency analysis. Businesses in this sector are becoming more reliant on IT infrastructure, which is driving this kind of expansion as the e-commerce market expands...

With over 45.85 million downloads in June 2023, WhatsApp cemented its place as the top chat platform globally. This massive user base has fueled the WhatsApp chatbot development, AI-powered tools revolutionizing eCommerce by offering automated customer support and boosting sales. In this article, we'll explore the key benefits and features that make WhatsApp chatbots a game-changer for online businesses. Benefits...

Imagine a world where your toaster chats with you about breakfast preferences and your car GPS gives you sassy directions. Well, that’s the voice recognition revolution, which can open more than just voice recognition app development but a ton of AI business opportunities. Talking Nerdy: Voice vs. Speech Recognition Speech recognition—it’s like turning your spoken words into fancy text. Think...

AI-powered customer service automation is a rapidly growing technology that is expected to be worth $1 billion. Customer service used to be reactive and only accessible via phone, email, or in person. Even while social media and live chat opened new avenues, the method was still human-driven and inefficient. Change came with AI-powered customer care. Early on, AI's capacity to...