Retail Bot Development Company
We design AI chatbots for retail that automate customer support, personalize shopping journeys, and manage orders effortlessly. Our AI solutions drive satisfaction and sales from answering inquiries to upselling products.
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Job Success on Upwork
Customer
Satisfaction
Completed
projects
Successfully Funded Startups
What clients say
OmiSoft's expertise and focus on automation helped us optimize systems and reduce costs. Their professionalism and strategic approach brought lasting improvements to our operations.
Yehor Havrylenko 
CEO & Founder at Umbrelly
OmiSoft impressed us with their technical expertise and reliability in meeting deadlines. Their team worked smoothly with ours, delivering high-quality solutions that helped us reach our goals on time.
Stas Nartov 
CEO & Founder at Cliqbird
OmiSoft demonstrates exceptional clarity in communication and efficiency in delivery. Their team’s dedication and results-driven approach exceeded our expectations.
Vitaliy Basiuk 
CEO at EvaCodes
What we do?
Custom AI Chatbot Development
From product searches and personalized recommendations to handling inquiries, our custom AI solutions are designed to enhance customer engagement and streamline operations. These chatbots are fully adaptable to your brand voice and operational workflow.
Personalized Product Recommendations
We develop chatbots that analyze customer preferences, browsing history, and purchase patterns to deliver tailored product suggestions in real-time.
24/7 Customer Support Automation
Your customers can receive round-the-clock assistance. Our AI-driven chatbots can handle FAQs, resolve complaints, and assist in completing purchases, ensuring a seamless shopping experience at any time.
Inventory Management Integration
Enable your chatbot to provide real-time updates on product availability, stock levels, and delivery timelines. This integration improves customer inventory visibility and helps your team manage stock efficiently.
Loyalty Program and Promotion Management
Chatbots can inform customers about loyalty points, upcoming promotions, and exclusive discounts. By offering personalized incentives, you can boost customer retention and increase sales.
Our AI Development
technologies
Tech stack
AWS AI Services
Azure AI Services
Google AI Services
OpenAI ChatGPT
Industries we work in
Our team's expertise
Travel & Hospitality
Travel & Hospitality
Retail
Retail
Real Estate
Real Estate
Marketing & Advertising
Marketing & Advertising
Logistics & Supply Chain
Logistics & Supply Chain
GameDev
GameDev
Finance & Fintech
Finance & Fintech
Education & E-learning
Education & E-learning
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FAQ
Frequently asked questions
What is a retail chatbot, and how it works?
A retail chatbot is an AI-powered virtual assistant designed to interact with customers, answer questions, provide product recommendations, and automate tasks like order placement or returns. Retail chatbots are essential for enhancing customer experiences, reducing operational costs, and enabling 24/7 service, which can lead to higher sales and customer loyalty.
Can OmiSoft create a chatbot that matches my brand identity?
Yes, OmiSoft ensures that the chatbot we develop aligns with your brand’s voice, style, and objectives. From the chatbot's tone to its design and functionality, we personalize every aspect to resonate with your target audience.
What kind of tasks can a retail chatbot automate?
Retail chatbots can handle a wide range of tasks, including answering FAQs, assisting with product searches, managing inventory queries, processing orders, tracking shipments, managing loyalty programs, and providing personalized promotions.
How secure is the data collected by a retail chatbot?
We prioritize data security by using encrypted communication channels and adhering to global data protection regulations like GDPR. Our chatbots are designed to securely manage customer data and ensure compliance with privacy standards.
Can the chatbot integrate with my existing retail systems?
OmiSoft develops chatbots that seamlessly integrate with your existing systems, such as CRMs, inventory management tools, and e-commerce platforms. This integration ensures a smooth workflow and consistency across operations.
How long does it take to develop a retail chatbot?
A basic chatbot with standard features can take 4–6 weeks, while a more advanced solution with integrations and custom functionality may take 8–12 weeks.