Case study
ABOUT THE CLIENT
The client, a global betting provider, faced significant operational bottlenecks: slow deposit processing, high transaction fees, and frequent fraudulent activities. These issues led to a high churn rate as users abandoned the platform due to payment friction. OmiSoft was tasked with re-engineering the payment gateway to support asynchronous processing, AI-based fraud detection, and localized payment methods for five new international markets - all while maintaining 100% compliance with regional regulations.
Deeper Look
We integrated a diverse range of region-specific payment solutions, including e-wallets (Skrill, Neteller, Payoneer), cryptocurrencies (Bitcoin, Ethereum, USDT), and direct bank transfers. This allowed users in various regions to transact using familiar and trusted payment methods, improving accessibility and satisfaction.
The existing gateway was reengineered to support asynchronous transaction processing, dynamic routing, and infrastructure scaling. These improvements significantly reduced latency, prevented bottlenecks during high-traffic periods, and lowered overall processing costs.
We deployed a multi-layered fraud prevention system featuring real-time AI-based monitoring, behavioral analytics, and automated KYC/AML protocols. This enhanced the platform’s ability to detect suspicious activity early and comply with regulatory standards.
Load balancing and auto-scaling mechanisms were implemented across the payment architecture to handle peak usage times without performance degradation. This ensured consistent uptime and smooth operation during high-demand events.
Automated systems for KYC and AML processes were introduced, streamlining user verification while maintaining strict adherence to legal and regulatory requirements in all operational regions.
Payment system optimising
Tech Stack used
Node.js
React
Stripe
Bitcoin
Ethereum
Industries we work in
Transaction speed improvements led to a 40% decrease in deposit processing time, enhancing the overall user experience and encouraging increased in-game transactions.
With faster and more reliable payments, the platform experienced a 25% drop in user churn, directly improving retention and player lifetime value.
The introduction of robust fraud detection tools resulted in a 55% reduction in financial losses from fraudulent activities, chargebacks, and account misuse.
By integrating local payment systems, the platform successfully entered five new international markets, increasing its global footprint and driving user acquisition. Optimized routing and cryptocurrency integration significantly reduced third-party transaction fees, resulting in improved profit margins per transaction.
Automated KYC/AML processes and improved fraud controls enabled the platform to meet evolving regulatory requirements, reducing legal risk and supporting future scalability.
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