AI KPI Tracking Software to Boost Business Efficiency
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7 people
team
43 %
reduction in manual tracking efforts
2 months
for project development
24 %
increased organizational efficiency during the testing period
Project Overview
Industry: Management
Client Location: 
Singapore
Solution:
create goal management software to track KPI and OKR correctly, both for progress and success rate and add AI assistant to help navigate the app
Pain points / challenge:
the client aimed to automate their manual audit process and scale their business by eliminating the need for manual labor
Services used:
Business Challenge
Need for Expansion
Our client built its business around proprietary formulas that help companies optimize performance. However, their methods relied heavily on manual tracking and calculations, making the process time-consuming, prone to human error, and difficult to scale. As the business grew, managing KPIs and OKRs manually became inefficient, slowing down decision-making and overall productivity.
Need for Automation
To solve this, the client sought to automate their performance-tracking system, transforming it into a platform that could not only handle their existing formulas but also integrate AI to improve usability and efficiency. The goal was to create a digital tool that would allow businesses to set, track, and manage KPIs and OKRs seamlessly while maintaining accuracy and reducing manual effort.
Main Challange
The main technical challenge was ensuring that the platform, available both as a web service and a mobile application, remained synchronized while delivering precise performance insights. Additionally, AI had to be incorporated in a way that added real value to the system rather than being an unnecessary add-on.
Solution
To address the client’s needs, OmiSoft developed an AI-powered KPI and OKR tracking system. The web platform allowed businesses to define their KPIs and OKRs, assign goals to specific teams or individuals, and track progress in real time. All calculations were automated, ensuring that success rates and performance evaluations were measured accurately according to predefined formulas.
Types of Platform
To enhance usability and accessibility, a mobile application was developed alongside the web platform. This allowed users to monitor performance, update progress, and stay aligned with organizational goals from any location. Ensuring seamless synchronization between web and mobile versions was a critical aspect of development, as real-time data consistency was essential for effective decision-making.
AI App Assistant
AI integration played a key role in improving user experience. Instead of merely serving as an analytical tool, AI was designed as an interactive assistant that guided users through the platform. Many businesses struggle with implementing KPI and OKR tracking systems effectively, often due to the complexity of managing multiple metrics. The AI assistant helped users navigate the system, understand how to set up and analyze their KPIs, and provided instant explanations of different features. This significantly reduced onboarding time and ensured that users could fully utilize the platform’s capabilities without extensive training.
Tech Stack used
Node JS
React JS
React Native
ChatGPT
Figma
Express.js
MongoDB
TypeScript
Redux Toolkit
AWS S3
AWS CloudFront
Business Results
Although the project is still in development, initial testing has already shown measurable improvements. The automation of KPI and OKR tracking has led to a 43% reduction in manual tracking efforts, allowing teams to focus on strategy rather than administrative tasks. Additionally, early results indicate a 24% increase in organizational efficiency, as businesses are now able to monitor progress more effectively and make data-driven adjustments in real-time.
Beyond immediate efficiency gains, the platform provides long-term benefits by offering businesses a scalable and accurate way to manage performance tracking. Eliminating manual calculations reduces errors, while AI-driven guidance makes the system easier to adopt and use effectively.
