Optimising Payment Processing for iGaming Platform - 1 iGaming Payment Processing & Gateway Optimisation Case

Custom iGaming Payment Gateway: Scaling to 5 New Global Markets

40%

Reduction in deposit time

25%

Decrease in churn rate

55%

Reduction in fraud-related losses

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ABOUT THE CLIENT

The client is an iGaming platform offering online gaming and betting services to a global user base. As a digital entertainment provider, the platform relies heavily on efficient and secure payment processing to maintain user satisfaction and commercial growth in a highly competitive market.

Challenge

The client, a global betting provider, faced significant operational bottlenecks: slow deposit processing, high transaction fees and frequent fraudulent activity. These issues led to elevated churn as users abandoned the platform due to payment friction. OmiSoft was tasked with re-engineering the payment gateway to support asynchronous processing, AI-based fraud detection and localised payment methods for five new international markets — all while maintaining 100% compliance with regional regulations.

Industry iGaming
Location Hong Kong hongkong
Cooperation Period 2025
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Deeper Look

OmiSoft’s Solution

Integration of Local Payment Methods

We integrated a diverse range of region-specific payment solutions, including e-wallets (Skrill, Neteller, Payoneer), cryptocurrencies (Bitcoin, Ethereum, USDT) and direct bank transfers. This allowed users in various regions to transact using familiar, trusted payment methods, improving accessibility and satisfaction.

Payment Gateway Optimisation

The existing gateway was re-engineered to support asynchronous transaction processing, dynamic routing and infrastructure scaling. These improvements significantly reduced latency, prevented bottlenecks during high-traffic periods and lowered overall processing costs.

AI-Driven Fraud Detection

We deployed a multi-layered fraud prevention system featuring real-time AI-based monitoring, behavioural analytics and automated KYC/AML protocols. This enhanced the platform’s ability to detect suspicious activity early and comply with regulatory standards.

Infrastructure Scalability Enhancements

Load balancing and auto-scaling mechanisms were implemented across the payment architecture to handle peak usage times without performance degradation. This ensured consistent uptime and smooth operation during high-demand events.

Compliance Automation

Automated systems for KYC and AML processes were introduced, streamlining user verification while maintaining strict adherence to legal and regulatory requirements in all operational regions.

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Payment system optimising

Optimise payments for your iGaming platform!

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Tech stack used

Cross-platform technologies used

 Node.js

Node.js

React

React

Stripe

Stripe

Bitcoin

Bitcoin

Ethereum

Ethereum

Industries we work in

Business results

Transaction speed improvements led to a 40% decrease in deposit processing time, enhancing the overall user experience and encouraging increased in-game transactions.

With faster and more reliable payments, the platform experienced a 25% drop in user churn, directly improving retention and player lifetime value.

The introduction of robust fraud detection tools resulted in a 55% reduction in financial losses from fraudulent activity, chargebacks and account misuse.

By integrating local payment systems, the platform successfully entered five new international markets, increasing its global footprint and driving user acquisition. Optimised routing and cryptocurrency integration significantly reduced third-party transaction fees, resulting in improved profit margins per transaction.

Automated KYC/AML processes and improved fraud controls enabled the platform to meet evolving regulatory requirements, reducing legal risk and supporting future scalability.

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40% Reduction in Deposit Time

40% Reduction in Deposit Time

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25% Decrease in Churn Rate

25% Decrease in Churn Rate

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Expansion into 5 New Markets

Expansion into 5 New Markets

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Lowered Transaction Fees

Lowered Transaction Fees

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Max

CTO, expert in iGaming platform development

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